Privacy Policy

Last updated: April 2025

1. Introduction

This Privacy Policy explains how tupoly.ch (“Website”) collects, processes, stores, and protects your personal information. The Website is operated on the WordPress platform and uses various plugins (including LatePoint, Announcer, Matomo Analytics, and possibly UpdraftPlus) that may involve third‐party data processing. This Policy is intended to inform you—in clear and plain language—of your rights and our obligations under applicable Swiss data protection legislation.

2. Data We Collect

A. Data You Provide Directly

When registering or using appointment scheduling services through the LatePoint plugin, you may be asked to provide:
– Personal Identification Information: such as your full name.
– Contact Information: including your email address and phone number.
– Other Details: as needed to manage your appointments or for communication purposes.

B. Data Automatically Collected

Usage Data: Tools such as Matomo Analytics collect technical data (e.g., IP addresses, browser type, referring URLs, pages visited) in pseudonymized form for statistical and improvement purposes.

Cookies and Similar Technologies: Cookies are used to enhance your browsing experience, store preferences, and monitor site usage.

C. Data Collected by Third-Party Plugins

The Website employs third-party plugins that may collect and process data:
– Announcer: May use data to facilitate website notifications.
– LatePoint: Processes data for appointment scheduling, including personal and contact details.
– Matomo Analytics: Gathers anonymized usage statistics.
– UpdraftPlus (if activated): May handle site backup data for restoration and security purposes.

3. How We Use Your Data

We use the collected information to:
– Account Management: Create and maintain your user account, manage appointments, and communicate updates.
– Service Improvement: Analyze Website usage to enhance functionality and optimize performance.
– Legal Compliance and Protection: Ensure compliance with legal obligations and protect our rights.

4. Data Sharing and Third Parties

We do not sell or share your personal information with unrelated third parties. However, your data may be disclosed:
– To Service Providers: That assist in operating the Website (e.g., hosting, backup, analytics) under contractual obligations to protect your data.
– For Legal Obligations: When required by law, regulation, or legal process.
– In Case of Business Transfer: Should the Website be involved in a merger, acquisition, or sale, subject to proper safeguards.

5. Data Security and Liability Disclaimer

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse. However, please note that:
– No System is Perfect: Given the nature of the Internet and third-party services, an absolute guarantee of data security is not possible.
– Third-Party Responsibilities: Due to the use of WordPress plugins and external services, tupoly.ch cannot be held liable for security incidents or data breaches beyond our control.
– Limitation of Liability: By using the Website, you agree that tupoly.ch shall not be liable for any direct, indirect, incidental, or consequential damages related to the processing or storage of your data, to the fullest extent permitted by law.

6. International Data Transfers

Although our operations are based in Switzerland, the use of third-party plugins and the WordPress infrastructure may result in some personal data being transferred to or stored on servers outside Switzerland.

Data Transfer and Safeguards: We have implemented contractual and technical measures to secure these transfers. However, due to platform limitations and the involvement of external services, we cannot guarantee a protection level equivalent to that under Swiss law in every circumstance.

If you have questions regarding these transfers or the protective measures in place, please contact us.

7. Your Rights

Under applicable data protection laws, you have the right to:
– Access and Rectification: Request access to or correction of your personal data.
– Deletion: Request the deletion of your data, except where retention is required by law.
– Objection: Object to certain data processing activities.
– Information: Request further details about the processing of your data.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal requirements. When material changes are made, we will update the “Last updated” date and, if necessary, provide a notice on the Website. Your continued use of the Website constitutes your acceptance of these changes.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data processing practices, please contact us at:
Email: hello@tupoly.ch
Postal Address: 8000 Zürich, Switzerland

Important Disclaimer: This Privacy Policy is provided “as is” for informational purposes only. Due to the use of standard WordPress components and third-party plugins, we cannot guarantee an absolute level of data security. By using this Website, you acknowledge and accept the inherent risks associated with data processing on this platform, and tupoly.ch cannot be held liable for issues arising from factors beyond our control.